Let us introduce our office staff. We get so many compliments on the personal service we give, we thought we would introduce our team to you.
Meghan- is our patient care coordinator. She has been with us since 2005. Meghan is very professional with our patients. She prides herself on her personal relationships with each patient, and directing them from start to finish through each individual procedure. From the first appointment through the surgery process, Meghan is very knowledgeable about Dr. Murphy’s routine, pre and post op care, and the actual surgery procedures.
Kelly Schumacher-Conners-has been in the Reno area for 13 years, and has a wonderful reputation as a very skilled and knowledgable aesthetician. Kelly joined Murphy Plastic Surgery in August, 2013
Jeri- has been an aesthetician for over 11 years. She brings her expertise and skills to Murphy Plastic Surgery. She does all treatments from waxing, facials, microdermabrasion and micro needling, to the most advanced laser facials and tattoo removal with our new RevLite SI Laser.
Tracy- RN, Administrator, Dr. Murphy’s wife, Tracy starting injecting for the office in 2005. She does all of the facial aesthetics, such as Botox, Restylane, Perlane, Juvederm, and Sculptra. Tracy also is trained on all of our lasers, and performs all laser treatments. Tracy likes to be involved with community events, and donates to a variety of fundraisers.
Dr. James E. Murphy MD, FACS- our famous plastic surgeon and leader.
Cristina- Receptionist, started with us one year ago, July 2011. She completed her externship for Milan Institute with us, and we gladly brought her on as a part of our team. Cristina is bilingual, so a great asset to our Hispanic population. Cristina just finished translating our website to Spanish, a huge task. Her soft spoken, good nature is very well received with patients. She is our main receptionist, receives our patients, and assists Dr. Murphy when needed.
Audrey- is our accounting and office manager. She received her accounting degree in 2006 from California. She was born and raised in Reno as well. Audrey started working with us part time, and came on as our bookkeeper in 2007. Audrey understands all aspects of this office, from phones, to charts, to billing, to credentialing our doctor. She is our go to person with almost every daily situation.
Heather-(not pictured) came to us as a receptionist/medical biller while attending UNR to finish her nutrition degree. Heather brought our diet program to new levels with her expertise and knowledge. Her support, guidance and easy going manner, has made her a favorite with our patients. Heather has been accepted into Nursing School, and started in the fall of 2012. She graduates in December of 2013.
I have been a patient of NNPSA (now Murphy Plastic Surgery) for over 13 years now. Dr. Murphy has quite frankly saved my life! I first met Dr. Murphy in 1999 when I had a breast augmentation. And in June 2010, he performed a preventative bilateral mastectomy due to a very strong family history and the fact a mass was found on my mammogram. My mother and sister are both breast cancer survivors, having had the same cancer, same breast, same age. And that age was 48. During my annual mammogram when I was 48, they found a mass. After two years of MRIs, ultrasounds, and “watching” it, I decided to take back my fear of breast cancer and take control of my life. Dr. Murphy helped me do just that!! Even after five surgeries/procedures, I have never looked back for even one second and/or regretted my decision. I don’t think I could have done it without the unwavering support of Dr. Murphy and his staff each step of the way.
Thank-you for your amazing work. I came to you on such high recommendations and I will continue to highly recommend you. Without much time or consulting, you gave me a beautiful set of breasts and an increase in my self esteem. Thank-you for your time and talent.
After breast feeding 4 babies, losing weight, and turning the corner of 40 my breasts took a dive to the South Pole.
My consultation with Dr. James Murphy was relaxed and I felt he was veryknowledgable of what I needed to have done. Their was no pressure from him oranyone in his office to set the procedure up. But I knew I would not be happy until I had a lift and breast augmentation done. I must say it is quite an improvement from the day I walked in his office. My breasts are back to looking
youthful & perky and Dr. Murphy took all my considerations in. I didn’t even have to take pain meds. I don’t know why I waited so long to have it done. I would highly recommend Dr. Murphy for breast lift and augmentation to any woman. What are you waiting for?
My review is really for the sweet girl Heather that works here. This place offers more services than just plastic
surgery. They have massage and salon services at their co-business Renew MD, face cleaners and dietary products. ANYWAY, Heather is wonderful and friendly and I thought she needed her own review under this business
I went in for a consultation and was very impressed by the staffs’ professionalism…
Their was no pressure from him oranyone in his office to set the procedure up.
Dr. Murphy performed two surgeries on me, and I look and feel fabulous! His consultation, bedside manner, and post-op’s were always professional and very upbeat. Dr. Murphy has a great eye for making other beautiful. I definitely recommend him!
I went in for a consultation and was very impressed by the staffs’ professionalism. Everyone really made me feel at ease and confident. Dr. Murphy was very informative and willing to guide the patient to making a decision that is best for them.
Some of the surgeons I saw said it couldn’t be done. The surgeons who did my radical mastectomy left my chest in a terrible state. Then I made an appointment with Dr. James Murphy and immediately I like him. He has a great bedside manner, cheerful, encouraging and supportive. He told me “yes” that I was candidate for breast reconstruction. He showed me pictures of his results and immediately I knew I could trust him. The whole experience was amazing and I am very happy and delighted with the results. My new breast looks excellent, natural, full, size, the shape I wanted and there is hardly any scaring. Dr. Murphy is an excellent surgeon who can be trusted with his amazing abilities. I would encourage any patient to submit to his care and feel comfortable know he is going to do a wonderful job with his talents. I speak from my personal experience and it was a good one. Dr. Murphy is an excellent surgeon, I highly recommend, and has improved the quality of my life.
Dr. Murphy is awesome as well as Tracie Murphy and the entire office staff! They treat everyone special and give individualized attention for all your needs and questions. Great detail is given for whatever procedure you are having. They truly are perfectionists at this office and are located right next to the surgery center. Look no further for the best plastic surgery Doctor and staff in the Reno area.
The entire staff at Murphy Plastic Surgery is awesome! Professional, caring, informative and perfectionists. Tracy is amazing with injections. Love them all. Would use them for any cosmetic procedures.
Sincerely, Karen 2/2011
Dear Doctor Murphy,
I want to thank you very much for your concern and care for me throughout my recent operations. As you know, I was a little reticent to have this operation at my age, but my husband wanted me to get it taken care of. I am grateful that my friend recommended you. Your reputation is par excellent with the Renown medical group and they made every effort to make me feel comfortable and at ease with my surgeries. Thank Meghan for all her help – she always seems to be there and had an answer to any questions I had.
Dear Dr. Murphy:
I keep trying to figure out the right works to express to you the blessing we felt with your being the surgeon on duty the night (2/20/09) of Chrystle’s horrific snow boarding accident and the simple thank you, heartfelt, seems to cover it the best.
She is even more beautiful now as the accidents (remember she totaled the car on the Monday) have forced her to reevaluate some (make that all) choices she was making and she has matured into a very different individual than she was prior to the accidents. However the fact that your incredible skill as a Plastic Surgeon returned her as she was prior is still unbelievable to us and for that we are grateful beyond words.
I felt confident with Tracy and reassured. She took all the time necessary to answer my questions. I feel good about the whole process and very appreciative for the great pricing. Thank-you so much.
Wonderful Experience! Very informative, great staff, knowledgeable and fun too! Thank-you.
My face-lift has made such a difference in the way I see myself. Dr. Murphy & his staff are extremely caring and compassionate people. I felt very comfortable in their care. I had a major heart scare 6 months after and his staff called my home to check on me. That says a whole lot in my book! I would never consider going to anyone else! Dr. Murphy & staff—YOU’RE THE BEST!!!!!
Dr. Murphy has a great eye for making other beautiful.
I want to thank Dr. Murphy and his staff for making my surgery go so smoothly. First of all, I am extremely pleased with the overall results. I was looking to shed some years without changing my look and we succeeded very well. The staff throughout the orientation, during the procedure, and after, took a personal interest in how I was doing. They positively reinforced me every step of the way. I am thoroughly pleased with the entire experience. Any further enhancements will definitely be done by Dr. Murphy and his outstanding staff.